Refund and Returns Policy

Overview

At KayakingInfo.com, we partner with various third-party merchants to offer you a wide range of kayaking-related products. Please note that all purchases made through our affiliate links are subject to the return and refund policies of the respective merchant.

Returns and Refunds

Since KayakingInfo.com does not sell products directly, we do not handle returns or refunds. If you need to return an item or request a refund, please follow the instructions provided by the merchant from whom you purchased the product. Each merchant may have different policies and procedures for returns and refunds.

Exemptions and Non-Returnable Items

Certain items may not be eligible for return or refund, such as:

  • Perishable goods like food
  • Intimate or sanitary items
  • Hazardous materials
  • Digital products and gift cards

Please review the specific return policy on the merchant’s website before making a purchase.

Refund Process

If you need to request a refund, please contact the merchant directly. They will provide you with information on how to return the item and the timeframe for processing your refund. KayakingInfo.com does not process payments or refunds and cannot provide information on the status of your refund.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please take the following steps:

  1. Check your bank account and contact your credit card company.
  2. Contact the merchant’s customer service team for assistance.

Exchanges

If an item you purchased through one of our affiliate links is defective or damaged, please contact the merchant directly to inquire about their exchange policy.

Gifts

If you received an item as a gift and it was purchased through one of our affiliate links, any returns or refunds will be handled by the merchant. Please contact the merchant for details on how to proceed.

Shipping Returns

For information on returning an item, including the address to which the product should be shipped, please refer to the merchant’s website. The cost of shipping returns and any associated fees will be determined by the merchant.

Need Help?

If you have any questions related to an affiliate purchase, please contact the merchant directly. For general inquiries, feel free to reach out to us at contact@kayakinginfo.com